FAQs

General Services

1. What photography and videography services do you offer?
We specialise in wedding photojournalism, family portraits, and company event coverage. We also offer videography so you can relive your special moments in motion.

2. Where are you based, and do you travel for assignments?
We are based in Finland but happily travel across Europe and beyond. Travel fees may apply depending on the location.

3. Do you photograph both small and large events?
Yes, we cover everything from intimate gatherings to full-scale celebrations and corporate events.

4. Do you offer both photojournalistic and posed photography styles?
Absolutely. We love capturing candid, storytelling moments but can also guide you through classic, posed portraits.

5. Do you also provide videography along with photography?
Yes, we offer packages that include both photography and videography for a complete coverage of your event.

6. How do you ensure our images and videos are safe and backed up?
We use dual memory card cameras and keep multiple backups on secure drives to make sure nothing is lost.

7. How long do you keep the original files after delivery?
We keep backups for at most 2 months after delivery.

8. Can we request specific shots or styles?
Of course! We always welcome your input and will do our best to accommodate your vision.

Weddings

2. Where are you based, and do you travel for assignments?
We are based in Finland but happily travel across Europe and beyond. Travel fees may apply depending on the location.

3. Do you photograph both small and large events?
Yes, we cover everything from intimate gatherings to full-scale celebrations and corporate events.

4. Do you offer both photojournalistic and posed photography styles?
Absolutely. We love capturing candid, storytelling moments but can also guide you through classic, posed portraits.

5. Do you also provide videography along with photography?
Yes, we offer packages that include both photography and videography for a complete coverage of your event.

6. How do you ensure our images and videos are safe and backed up?
We use dual memory card cameras and keep multiple backups on secure drives to make sure nothing is lost.

7. How long do you keep the original files after delivery?
We keep backups for at most 2 months after delivery.

8. Can we request specific shots or styles?
Of course! We always welcome your input and will do our best to accommodate your vision.

Family & Portraits

1. Do you offer at-home or outdoor family sessions?
Yes, we do both. The choice is yours depending on what feels most comfortable.

2. How long does a typical family session last?
Usually 2-4 hours, giving plenty of time for both posed and candid shots.

3. Can we include pets in our family photos?
Absolutely—pets are part of the family!

4. What should we wear for our family or portrait session?
We recommend coordinated but not identical outfits in neutral or soft tones.

5. How many edited images will we receive?
You’ll typically receive 30-50 beautifully edited images.

6. Do you offer seasonal mini-sessions (e.g., Christmas, autumn, spring)?
Yes, we occasionally run seasonal promotions—keep an eye on our website and social media.

7. Can we order framed prints or photo books?
Yes, we offer a selection of premium print products.

8. Can grandparents and extended family join the session?
Of course. Please let us know in advance so we can plan accordingly.

Company Events

1. What types of company events do you cover?
We cover conferences, product launches, team building, branding events, and more.

2. Do you offer both photography and videography for corporate events?
Yes, we can provide both services to cover your event comprehensively.

3. Can you provide same-day or next-day delivery for press/media needs?
Yes, we offer expedited delivery for clients who need quick turnaround.

4. Do you offer branding or product photography as part of event coverage?
Yes, upon request we can also photograph products or branding materials during the event.

5. Can you adapt your style to suit formal or casual events?
Absolutely. We tailor our approach to fit the atmosphere of your event.

6. How do you deliver images and videos to companies?
We usually provide a private online gallery or a secure download link.

7. Do you provide highlight reels for corporate social media?
Yes, short video reels can be added to your package.

8. Are you experienced in discreet event coverage without interrupting proceedings?
Yes, we blend in so your event unfolds naturally while we capture every moment.

Booking & Payment

1. How do we book your services?
Simply reach out via our contact form or email. Once we confirm availability, we’ll guide you through the booking process.

2. Do you require a deposit to secure the date?
Yes, a non-refundable retainer (usually 20–30%) is required to secure your date.

3. What payment methods do you accept?
We accept bank transfers and most major online payment options.

4. When is the final balance due?
Usually one week before the event.

5. Can we make changes to our package after booking?
Yes, changes are possible, but please inform us as early as possible.

6. Do you offer instalment or staged payments?
Yes, we can arrange staged payments upon request.

7. What is your cancellation or rescheduling policy?
If you need to reschedule, we’ll do our best to accommodate you. The deposit is non-refundable, but it can often be transferred to a new date.

8. What if you are unable to attend due to an emergency?
In the unlikely event that this happens, we will arrange a trusted professional replacement at no extra cost to you.

Customisation & Add-ons

1. Can we add extra hours of coverage?
Yes, additional hours can be added to your package.

2. Do you provide drone photography/videography?
Yes, subject to location permissions and weather conditions.

3. Do you offer live-streaming for weddings or events?
Yes, live-streaming can be arranged as an add-on.

4. Can we order additional photo albums or prints later?
Absolutely, you can order albums and prints even after the event.

5. Do you offer packages that combine photography and videography?
Yes, we have combined packages designed for complete coverage.

Delivery & Turnaround

1. How long does it take to receive our photos and videos?
Wedding galleries are typically delivered within 6–10 weeks, family sessions in 2–4 weeks, and corporate events in 1–2 weeks.

2. Will we get a sneak peek before the full gallery?
Yes, we usually send a small preview within a few days.

3. How are photos and videos delivered?
Through a private online gallery, with options for USB drives or albums.

4. Do you offer express delivery for urgent needs?
Yes, for an additional fee.

5. Can we share our gallery link with family and friends?
Of course—the gallery is yours to share.

6. Do you watermark the delivered photos?
No, your final delivered images are free from watermarks.

Travel & Locations

1. Do you charge extra for travel?
Local travel is included, but additional fees may apply for long-distance or international events.

2. Are you available for destination weddings/events?
Yes! We love travelling for destination weddings and events worldwide.

3. Do you scout locations before the event?
Yes, whenever possible, we visit venues in advance to plan the best shots.

4. Can you recommend venues or outdoor spots for sessions?
Yes, we’re happy to suggest beautiful, photogenic locations.